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RECURRING DONATION TERMS AND CONDITIONS
The Recurring Donation is contracted with SupporterHub (and the banking partner Fat Zebra Pty Ltd ACN 154 014 785, APCA User ID Number 50257) and will collect the Instalments due. Outlined are your obligations when undertaking a Recurring Donation arrangement and what our obligations are to you as your Recurring Donation provider.
Debiting your account
- By accepting the terms and conditions, you have authorised us to arrange for funds to be debited from your account.
- We will only arrange for funds to be debited from your account as authorised in the Recurring Donation Request.
- If the debit day falls on a day that is not a banking day, we may direct your financial institution to debit your account on the following banking day. If you are unsure about which day your account has or will be debited you should ask your financial institution.
Amendments by us
We may vary any details of this agreement or a Recurring Donation Request at any time by giving you at least fourteen (14) days written notice.
Your obligations
- It is your responsibility to ensure that there are sufficient clear funds available in your account to allow a Recurring Donation payment to be made in accordance with the Recurring Donation Request.
- If there are insufficient clear funds in your account to meet a debit payment:
- you may be charged a fee and/or interest by your financial institution;
- you may also incur fees or charges imposed or incurred by us; and
- you must arrange for the debit payment to be made by another method or arrange for sufficient clear funds to be in your account by an agreed time so that we can process the debit payment.
- You should check your account statement to verify that the amounts debited from your account are correct
Dispute
- If you believe that there has been an error in debiting your account, you should notify us directly or as soon as possible so that we can resolve your query quickly. Alternatively you can take it up directly with your financial institution.
- If we conclude as a result of our investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
- If we conclude as a result of our investigations that your account has not been incorrectly debited we will respond to your query by providing you with reasons and any evidence for this finding in writing.
Accounts
You should check:
- Your account details which you have provided to us are correct by checking them against a recent account statement; and
- With your financial institution before completing the Recurring Donation Request if you have any queries about how to complete the Recurring Donation Request.
Confidentiality
- We will keep all information (including your account details) in your Recurring Donation confidential. We will make reasonable efforts to keep any such information that we have about you secure and to ensure that any of our employees or agents who have access to information about you do not make any unauthorised use, modification, reproduction or disclosure of that information.
- We will only disclose information that we have about you:
- to the extent specifically required by law; or
- for the purposes of this agreement, including disclosing information in connection with any query or claim.
Our Terms and Conditions
These terms and conditions (Terms) govern your use of this website located at https://makingwavesfoundation.com.au/ (Site). Throughout these Terms, when we mention ‘we', ‘our' or ‘us', we mean the Making Waves Foundation, Level 1, 1C New Beach Road, Darling Point, NSW 2027.
Acceptance
Please read these Terms carefully before using this Site. By using this Site, you agree to be bound by these Terms. If you do not wish to be bound by these Terms, you should not use this Site and you should close this Site immediately.
We may revise these Terms from time to time. Revised Terms are effective immediately upon being posted onto this Site. Your continued use of this Site will mark your acceptance of any such revised Terms.
Use of Content
Unless otherwise indicated by us, we own all intellectual property rights, including copyright, in all text, graphics, images, artwork, photographs, pictures, trademarks, logos, computer code and other materials posted on this Site (Content), and the arrangement of this Content.
Occasionally, we may publish Content in which the copyright is not owned by us. When this is done, we make every effort to acknowledge the copyright owner.
The Content may only be used by you for personal, educational and non-commercial purposes. You agree not to:
- alter or remove any copyright, trade mark or other proprietary notice of ours or of any other company appearing on this Site;
- copy, sell, reproduce, republish, transmit or distribute, the Content or upload, post or display the Content on any other website or medium for publication or distribution or for any commercial enterprise;
- modify or edit the Content in any way; or
- to the maximum extent permitted by law, reverse engineer, translate, adapt or modify any software used in connection with this Site.
- Our approval of any fundraising activity does not constitute permission to reproduce or modify any of the Content on this Site and all requests for such permission must be approved by us in writing.
The Content on this Site is for general information purposes only. We make no warranties or representations about the accuracy, reliability, currency or continuous supply of any of the Content on this Site. As a user of this Site, you are required to make your own enquiries before entering into any transaction on the basis of, or in reliance upon, the Content.
In the event that you find any inaccurate information on this Site, or have any complaint about what we have published, please email info@makingwavesfoundation.com.au and will investigate the matter on receipt of your email and will take such further action as we consider appropriate.
Your Conduct
You must use this Site for lawful purposes only. You must not transmit via this Site any material which is illegal, threatening, abusive, defamatory, invasive of privacy rights, vulgar, obscene, profane or otherwise objectionable or inappropriate, or which violates or infringes in any way upon the rights of others.
Membership of MWF
You may not have more than one active membership. Memberships are non-transferable. You may update, edit or terminate your membership at any time.
The registration process for registering your membership requires that you complete the registration form and select a password. You agree that the membership details you provide when completing the registration form are accurate and complete. You agree to maintain and update the information as supplied by yourself to ensure accuracy at all times. We reserve the right to refuse registration of, or cancel, your membership in our sole and absolute discretion.
If you choose to use a workplace email address for your membership and to access this Site, you are responsible for ensuring that such use complies with any rules, policies or protocols which apply to the use of the internet in your workplace.
You are responsible for maintaining the confidentiality of your password and account information and are fully responsible for all conduct carried out under this password and account. We are not liable for any loss of confidentiality or for any damages arising from your failure to comply with such security measures. We request that you promptly report to us any unauthorised use of your password or account.
Donations
Access to the Site including the “Donations” web page, is provided “as is” and “as available” and without warranty of any kind except those not able to be excluded by Australian law.
Making Waves Foundation does not guarantee such access, particularly access by mobile phone, or that such access will be continuous, uninterrupted or secure. Mobile phone access to the website is subject to network limitations and availability as well as factors beyond the control of Making Waves Foundation.
Refund Policy
Due to the nature of charity donations, refunds are given at the discretion of our management. Donations will only be refunded if genuinely made in error. Please make sure that the amount you enter is the amount you wish to give.
In the event of an incorrect amount being entered, or if the donation is made accidentally or there is an extremely unusual circumstance, please contact us in writing. We will review the request and respond within five working days.
If a donation is refunded, the associated tax receipt is no longer truthful so it should be shredded.
Declining a donation
Making Waves Foundation has ultimate discretion to decline a donation.
Other Terms and Conditions
Additional terms and conditions may apply to specific portions or features of this Site, including contests, promotions or other similar features, all of which terms are made a part of these Terms by this clause.
You agree to abide by such other terms and conditions, including (where applicable) representing that you are of sufficient legal age to use or participate in such service or feature. If there is a conflict between these Terms and the terms posted for, or applicable to, a specific portion of this Site or for any service offered on or through this Site, the latter terms will take precedence with respect to your use of that portion of this Site or the specific service.
Liability
Your access to and use of this Site is provided on an "as is" and "as available" basis.
We are not responsible for any loss or damage caused by this Site (or a part of this Site) being suspended, terminated or your access to and use of this Site limited, or for late delivery or cancellation of an order of a product, except as set out expressly in these Terms.
While we exercise all due care, we cannot and do not guarantee or warrant that the Site will be free of infection, viruses, defects, harmful components or any other codes that may have contaminating or destructive properties. We recommend that you install up-to-date virus protection software on your computer prior to using this Site.
To the extent provided by law we make no warranty that:
To the extent provided by law we make no warranty that:
- the Site will meet your requirements;
- the Site will be uninterrupted, timely, secure, or error-free; or
- the quality of any, services, information, or other material obtained by you through the Site will meet your expectations.
Except as expressly stated in these Terms and in respect of any liability that cannot be excluded by law, we will not be liable for any loss or damages of any kind (including any direct, indirect, incidental and consequential loss or damages) arising in connection with your access to, or use of, or inability to use this Site, or the Content (including linked websites) on this Site. The foregoing applies whether such loss or damages arise under contract, in tort, in negligence, under statute or otherwise.
Indemnity
We rely on you observing these Terms at all times. You agree to indemnify and hold us and our officers, employees and agents harmless from any claims of any nature whatsoever (including legal costs) by any third party arising out of or in connection with your access to and use of the Site. The indemnity is this clause extends to and covers your breach of these Terms.
Third Party Sites
We may link this Site to other websites which are not under the control of, or maintained by, us. We are providing these links to you only as a matter of convenience and, to the maximum extent permitted by law, we are not responsible for the content of such websites. We do not endorse or recommend any products, materials or services displayed or offered on any websites which may be linked to this Site.
Our Privacy Policy
Privacy Policy
This Privacy Policy provides information on how Making Waves Foundation manages personal information collected; including personal information collected through their website at www.makingwaves.au
Making Waves Foundation realises the importance of ensuring that personal information held by the company is treated confidentially and is committed to ensuring that all personal information is only collected, disclosed, used and stored in accordance with the National Privacy Principles set out under the federal Privacy Act 1988.
What is Personal Information?
‘Personal Information’ is information or an opinion (including information or an opinion forming part of a database) whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
‘Personal Information’ is information or an opinion (including information or an opinion forming part of a database) whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
Collecting personal information
Making Waves Foundation will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily.
Making Waves Foundation will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily.
Use and disclosure of personal information
Any personal information that we collect will only be used and disclosed for the purpose for which it has been provided to us.
Any personal information that we collect will only be used and disclosed for the purpose for which it has been provided to us.
Personal information may need to be disclosed to external service providers engaged by Making Waves Foundation in order for those service providers to fulfill their service obligations to the firm. For example: IT service providers who assist in managing Making Waves Foundation’s servers and networks may need to access client data in order to maintain the servers and networks;
Where personal information is disclosed to an external party, Making Waves Foundation will take steps to ensure that the external party treats such information confidentially and in accordance with the federal Privacy Act 1988.
Receiving Communication
If you have registered through our website to receive email communications from us, we may use your contact details to send you newsletters, marketing emails or invitations to Making Waves Foundation seminars or events, which may be of interest to you. However, you may at any time opt out of receiving such materials by emailing us at info@makingwaves.au or simply ‘unsubscribing’ from our email list via the link at the bottom of the email we have sent. If you do send us a request to have your details removed, we will remove your contact details from our distribution lists.
If you have registered through our website to receive email communications from us, we may use your contact details to send you newsletters, marketing emails or invitations to Making Waves Foundation seminars or events, which may be of interest to you. However, you may at any time opt out of receiving such materials by emailing us at info@makingwaves.au or simply ‘unsubscribing’ from our email list via the link at the bottom of the email we have sent. If you do send us a request to have your details removed, we will remove your contact details from our distribution lists.
Accessing and Correcting Personal Information
You may request us to provide you with access to personal information we hold about you. We will process all requests for access to personal information in accordance with the National Privacy Principles. In most cases, we will provide you with access to your personal information. However, we may refuse access in certain situations as listed in the National Privacy Principles. If we refuse to give you access, we will provide you with reasons for our refusal.
If any personal information we hold about you is not accurate, complete or up to date, please let us know and in most cases, we will use all reasonable efforts to update the information.
You may request us to provide you with access to personal information we hold about you. We will process all requests for access to personal information in accordance with the National Privacy Principles. In most cases, we will provide you with access to your personal information. However, we may refuse access in certain situations as listed in the National Privacy Principles. If we refuse to give you access, we will provide you with reasons for our refusal.
If any personal information we hold about you is not accurate, complete or up to date, please let us know and in most cases, we will use all reasonable efforts to update the information.
Personal information security
Making Waves Foundation is committed to keeping secure the data you provide to us and we will take all reasonable precautions to protect your personally identifiable information from loss, misuse or alteration.
Making Waves Foundation is committed to keeping secure the data you provide to us and we will take all reasonable precautions to protect your personally identifiable information from loss, misuse or alteration.
Changes to our privacy policy
From time to time it may be necessary for us to revise our privacy policy. We reserve the right to change our privacy policy at any time without prior notice. We will notify you of the changes by posting an updated version of the policy on our website.
From time to time it may be necessary for us to revise our privacy policy. We reserve the right to change our privacy policy at any time without prior notice. We will notify you of the changes by posting an updated version of the policy on our website.
Problems or queries regarding our privacy policy
Queries relating to the Privacy Policy, or any problems or complaints may be sent in writing to either Making Waves Foundation at either L1, 1C New Beach Rd, Darling Point NSW 2027 or info@makingwaves.au.
Queries relating to the Privacy Policy, or any problems or complaints may be sent in writing to either Making Waves Foundation at either L1, 1C New Beach Rd, Darling Point NSW 2027 or info@makingwaves.au.
Refund Policy
Refund Policy
Due to the nature of charity donations, refunds are given at the discretion of our management. Donations will only be refunded if genuinely made in error. Please make sure that the amount you enter is the amount you wish to give.
In the event of an incorrect amount being entered, or if the donation is made accidentally or there is an extremely unusual circumstance, please contact us in writing. We will review the request and respond within five working days.
If a donation is refunded, the associated tax receipt is no longer truthful so it should be shredded.
